technical

Perfex provides a wide range of support services to our operations personnel working directly with clients, including the provision of additional manpower as a technical service. This is critical for providing innovative solutions to our customer’s and delivering on the defined key performance targets. Seamless relationships exists between the product development, application, and technical service aspects of our business.

Technical Service Representatives travel to field locations, as needed or requested, to aid in developing chemical programs and troubleshooting problems. Our team of specialized experts can customize individual chemicals and whole programs to address field specific needs. They are equipped and trained to perform numerous on-site analyses (e.g., ATP bacteria testing and preliminary failure analysis).

Technical Service Capabilities include, but are not limited to:

• Holistic operational conditions evaluation and troubleshooting
•  In-depth investigation of operating costs and lift challenges
• Design and implement chemical programs
• Failure Risk Analysis
• Root Cause Failure Analysis (RCFA)
• Technical report writing
• Product formulation and performance testing
• Technical training (both internal and external)
• Development of guidelines, models, monitoring techniques, and reports